UK GDPR Compliance

This page explains how Rugby Appliance Repair Services complies with the UK General Data Protection Regulation (UK GDPR), which governs the protection of personal data in the United Kingdom.

Scope and Applicability

Rugby Appliance Repair Services is an informational blog and service website that does not maintain a user registration system or store personal data in a database. However, we may collect limited personal data through automated means such as web server logs, cookies, and contact forms. This page outlines how we handle such data in accordance with the UK GDPR.

Your Rights Under UK GDPR

Under the UK GDPR, you have the following rights:

• Right of access – You may request confirmation of whether we process your personal data and receive a copy of it.
• Right to rectification – You may request correction of inaccurate or incomplete personal data.
• Right to erasure – You may request deletion of your personal data where there is no compelling reason for its continued processing.
• Right to restriction of processing – You may request that we limit how we use your data under certain conditions.
• Right to data portability – You may request your data in a structured, commonly used, and machine-readable format.
• Right to object – You may object to our processing of your data based on legitimate interests, including profiling.
• Right to withdraw consent – Where processing is based on consent, you may withdraw it at any time.

How We Comply

We do not collect or store personal data beyond what is necessary for operational communication. Any data received via our contact form is used solely to respond to your inquiry and is deleted after 30 days unless you request otherwise. We do not use cookies for tracking or advertising purposes. Our web server logs are retained for security and troubleshooting and are automatically purged after 90 days.

Data We Process

Any personal data we process is limited to:

• Name
• Email address
• Phone number
• Service location (if provided in a contact message)

This data is only collected if you voluntarily submit it via our contact form or email.

Legal Basis for Processing

Our legal basis for processing personal data is legitimate interest (to respond to customer inquiries) and, where applicable, consent (when you explicitly submit information through our contact form).

How to Exercise Your Rights

To exercise any of your rights under UK GDPR, please contact us directly at:

Email: [email protected]

Please include your full name, the right you wish to exercise, and any relevant details (e.g., email address used in your inquiry). We will respond without undue delay.

Response Timeframes

We are required to respond to your request within one month of receipt. In complex cases, we may extend this to three months and will notify you if this occurs.

No Discrimination Policy

We will not deny services, charge different prices, or provide a lower quality of service to you because you exercised your rights under UK GDPR.

Updates and Changes

We may update this page periodically to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date.

Contact Information

If you have questions about this compliance page or wish to exercise your rights, please contact our data protection point of contact:

Name: Gareth Winslow
Email: [email protected]
Address: 12 Victoria Pl, Parkside SA 5063, Australia

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection: ico.org.uk.