Washing Machine Failures: What to Do When Your Washer Stops Working

When your washing machine quits on you, it feels like the end of the world – especially if you’ve got a mountain of laundry waiting. The good news? Most problems aren’t mysterious and many can be sorted in under an hour. Below we break down the most common failures, easy fixes you can try yourself, and the signs that it’s time to call in the pros at Rugby Appliance Repair Services.

Typical Symptoms and Their Causes

Machine won’t start. This usually points to a power issue. Check the plug, fuse box, and the door latch. If the door isn’t fully closed, the washer’s safety switch will stop it from powering up.

Not spinning or agitating. A broken belt, worn motor coupler, or a faulty lid switch can cause this. Listen for a humming sound – that’s the motor trying to turn but being blocked.

Leaking water. Look at the hoses, pump seal, and door seals. A cracked inlet hose or a loose drain hose can drizzle onto the floor. Also inspect the detergent drawer; over‑filling can overflow.

Not draining. A clogged filter or pump blockage is the usual culprit. Small objects like coins or lint can jam the pump impeller, leaving wet clothes at the end of the cycle.

Strange noises. Squealing often means a worn belt, while a grinding noise hints at a damaged bearing or motor issue. Ignoring these sounds can lead to bigger failures later.

DIY Fixes and When to Call a Pro

Start with the basics: unplug the machine, pull it out, and give it a quick visual inspection. Tighten any loose hoses, replace a cracked inlet hose, and clean the lint filter.

If the drum won’t spin, open the back panel and check the belt for fraying. Replacing a belt is straightforward – just note the winding direction, slip it onto the motor pulley, then the drum pulley.

For drainage problems, locate the pump filter (usually behind a small door at the front bottom). Place a shallow tray underneath, twist the filter out, and clear any debris. Run a short cycle to see if water flows freely.

When you encounter a motor humming but no movement, a faulty lid switch or motor coupler is likely. These parts are cheap, but testing them requires a multimeter. If you’re not comfortable with electrical work, it’s safer to call a technician.

Any sign of a burnt smell, exposed wiring, or continuous leaking after you’ve tightened everything means professional help is needed. Our Rugby team can diagnose hidden pump failures, replace bearings, or fix electronic control boards quickly.

Remember, regular maintenance prevents most breakdowns. Run a monthly cleaning cycle with white vinegar, wipe the door seal, and keep the filter clear. A quick check before each wash can save you time and money.

If you’ve tried the simple steps and the washer still won’t cooperate, give Rugby Appliance Repair Services a call. Our certified technicians know every make and model, and we offer same‑day service for most common washing machine failures.